Acts of Kindness at the SCGH |
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| Thank you to everyone who submitted an act of kindness | |||
| Thank you for performing an act of kindness: | Nominated By: | ||
| Anne Packer, Moore 2 Department, SCG | “Outstanding, caring, giving individual to both staff & patients” | Anonymous |
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| Evelyn Belchior, Nursing Department, SCG | “Extremely knowledgeable, willing and able. Volunteers for everything, never says no.” | Rose Roscoe | |
| Olga DiGiorgio, Porter, SCG | “Very dedicated worker. Doesn’t complain about the tasks and about her co-workers.” | Mickey Edwards | |
| Joe Benevento, Patient Transport Department, SCG | “He is very dedicated to his work. Very supportive and kind to the client. Excellent work habits.” | Nora Olga | |
| Vera Girard, ER Department, SCG | “Vera took care of me as a patient. She showed me respect and professionalism as a peer and a patient. Kind and empathetic.” | Lisa Blewett | |
| Shelley Bauer, ER Department, SCG | “Shelley is the nurse you want looking after your loved one. She is kind, professional and has integrity that never wavers in any situation.” | Maria Gilmour | |
| Rose Roscoe, ER Department, SCG | “Always approachable. Wealth of knowledge, eager to teach.” | Lisa Blewett | |
| Maureen Colavechio, Endo Department, SCG | “For being friendly all the time with staff and patients. She has a great sense of humor” | Jackie Galante | |
| Jen Dunham, ER Department, SCG | “A new grad with exceptional patient care and compassion” | Mary-Jo Black | |
| Darlene Augustino, Medical Department, SCG | “Dedicated and excellent worker. An asset in any organization. Excellent in her personal relationship to clients and co-workers.” | Isobel Keating | |
| Reg, Morgue Department, SCG | “My daughter couldn’t come on the grade 9 day. So Reg took the time to take her on the morgue tour, individually on another day. Much appreciated. Thank’ s Reg.” | Debbie Scott | |
| Maria Gilmour, ER Department, SCG | “Very empathetic, compassionate RN. Kind to patients and families alike. Very skilled individual.” | Rose Roscoe | |
| Alaire Tucker, Health Records, SCG | “She is kind, caring and considerate. She routinely on her own time decorates our dept. for every occasion, (Easter, Christmas, Halloween) and supplies door prizes, (her own money) at Christmas functions.” | Anonymous |
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| Evelyn Belchior, ER Department, SCG | “Always goes the extra mile. No doesn’t exist with her.” | Lisa Blewett | |
| Ronnie, LAB. Department, SCG | “She goes out of her way to help Patient services” | Jane Dolan | |
| Florence, Hospitality Services, SCG | “She is always smiling. She constantly does little things to make the day brighter” | Amanda Thompson | |
| Lisa Hildebrand, ER Department, SCG | “Preceptor - easy and approachable. Patient and kind. She is a mentor and a friend” | Lisa Blewett | |
| Josephina Moore, Patient Transport, SCG | “Excellent worker. Never refuses a task or a shift. Very kind and considerate to client, co-worker and superior.” | Joe Benevento | |
| Evelyn Belchoir, ER Department, SCG | “For outstanding commitment in her department. Compassionate and a positive attitude.” | Kelly Papineau |
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| Cindy Agnoletto, Health Records, SCG | “She practices staff recognition and gave us all a lovely Christmas gift (as she does every year) and a staff party and positive support all year.” | Anonymous | |
| Alaire Tucker, Health records, SCG | “Because she decorates our office for every single occasion so beautifully” | Anonymous | |
| Mike Dewitt, ER Department, SCG | “Very dependable on a regular basis, friendly, and gives 100 % to the department and to the clients.” | Anonymous | |
| Elaine Burr, ER Department, SCG | “She has come to our department heard our concerns, increased staff morale. She is there as a manager but also as a friend” | Anonymous | |
| Mike, Housekeeping, SCG | “He goes out of his way to help the busy Ed. He cleans beds as soon as they vacate knowing many other patients in ED Waiting Room. Waiting to come in and he will come tell you he has beds ready for more sick people to come in” | Anonymous | |
| Mike Rowado, ER Department, SCG | “For always working so hard, his patience and professionalism and kind manner.” | Nicola Steel | |
| Nancy Hutton, Diagnostic Imaging Booking Department, SCG | “While accessing hospital services, as a patient, this employee went above and beyond the call of duty. I walked away proud to be part of the NHS.” | Sharon Thiessen | |
| Alaire Tucker, Health Records, SCG | “For every holiday, Alaire decorates our office so beautifully. She does this willingly and with great care.” | Anonymous | |
| Alice Herzak, Emergency Department, SCG | “Alice is one of the charge nurses in ER. She, in the midst of chaos, always displays grace, patience and a great sense of humor.” | Lorna Bray | |
| Colleen Smith, DI/Film Library Department, SCG | “No matter how busy Colleen is she takes the time to provide directions to "lost" patients coming to her window, re-assure someone who is anxious or re-direct their call to the correct ext. She does this with great humor & a professional, calm manner.” | Anonymous | |
| Susan Marshall, MCFC Department, SCG | “Susan does everything in her power to help fellow co-workers have a great day at work.” | Janet Gabrielle |
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| Lisa Blewett, Emergency Department, SCG | “New staff member - jumped right in - knowledgeable, helpful to all staff & volunteers for "extras"” | Rose Roscoe | |
| Mike Dewitt, Hospitality Services, SCG | “Arrives early, leaves late, everything he’s asked is ‘no problem’. He does things quickly and is very agreeable and adaptable.” | Rose Roscoe | |
| Joanne Krulen, Café Department, SCG | “Her "Act of Kindness" showed when she lent a gentleman in a wheelchair $5 because he had lost his money to pay for his lunch.” | Anonymous | |
| Ray Dejong, Security, SCG | “Ray went out of his way one night to help me find my way to the pych. floor amid all the renovations being done in the hallways. Instead of giving me directions, he carried my bag and escorted me to the floor despite the fact that his shift was almost ending.” | Teresita Ambrosia | |
| Tim Jennings, Security, SCG | “He is always perceptive to our needs in Mental Health at night. When he knows we have an aggressive/ potentially violent patient he makes himself available and watches for our safety and the patients.” | Teresita Ambrosia |
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| Barb Kennedy, IP-Surgery-Ortho Department, SCG | “My mother fell at home on Christmas Day. When she was admitted Barb took great care of her. She displayed compassion, care and a great sense of humor. Mom was scared and in pain but Barb had her calmed down & laughing in no time - Great job, Barb!” | Anonymous | |
| Jody Gowlings, Emergency Department, SCG | “It was an uncharacteristically slow night shift in the ER and a patient was admitted and needed to spend the night in the ER. The patient’s wife did not want to leave the patient’s side. Jody pushed a stretcher right next to her husbands and got her some warm blankets. She snuggled in and was able to hold her husbands hand while getting some much needed rest. Way to go!” | Barbara Mate | |
| Nancy Peters, Admitting Department, SCG | “She is the most kind, caring person & very pro-patient. Always smiling and a real bright spot in the department.” | Penny Trapnell | |
| Patty Berard, Mental Health | “Patty is an individual who consistently goes above and beyond for both her clients and co-workers.” | Belinda Santamaria | |
| Ken, Maintenance Department, SCG | “Great help during OLA Certification” | Jane Dolan | |
| Anna Mascitelli, Speech Pathology , SCG | “Anna is unrelenting in promoting the SLP profession for timely patient care.” | Susann Thiessen-Neufeld | |
| Laura Robert, Admitting/Patient Registration Department, SCG | “Laura was very helpful during a job training session when we worked in Registration together. She is a kind, courteous person especially so to patients.” | Vivian Dunham | |
| Dagmar Wyatt, Diagnostic Imaging Department, SCG | “Working with Dagmar is really a pleasure. She is very pleasant, humorous and hard working. She makes coming in to work a pleasant time.” | Anonymous | |
| Cindy Agnoletto, Health Records Department, SCG | “In recognition of the great job she does in our department keeping us focused and organized.” | Penny Trapnell | |
| Penny Trapnell, Health Data Department, SCG | “Penny was a fabulous mentor during a job training session. She has gone up and above the call of duty. A totally dedicated friend and co-worker.” | Vivian Dunham |
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| Pauline Otto, Physio, SCG | “Pauline is the most willing person I have ever known. She bends over backwards for the patients, staff and visitors.” |
Anonymous | |
| Amanda Kellam, MCFC, SCG | “We had a very bad situation with a patient and she did a fantastic job relating to the patient and family.” | Janet Gabrielle | |
| Jennifer Donker, OR Department, SCG | “Jenny organized the OR/PARR annual Nurse’s Day raffle and lunch. With the money raised from this event, the OR/PARR staff adopted a family in need for the holidays. While every staff contributed to the gifts and food for this family, Jennifer went the extra mile of delivering the items and organizing the collection. Jenny’s acts of kindness deserve to be recognized.” | Lisa Rotz | |
| Mike Dewitt, ER Department, SCG | “Mike is an amazing worker. Always has a good attitude, very efficient, very kind to others in the department and ALWAYS willing to help.” | Anonymous | |
| Alaire Tucker, Health Records Department, SCG | “Gives beyond the call of duty. Decorated the office on her own time.” | Lina DiPietro | |
| Elizabeth Teeple, Laboratory Department, SCG | “Liz spends time & energy co-coordinating the lab lottery fund - buying tickets, sending reminders when funds are due etc. We all appreciate her efforts on our benefits.” | Lorraine MacLean | |
| Ron, Fracture Clinic, SCG | “His is great with all the staff & patients. Patients love him and he goes above & beyond. I am new here and he made me feel welcome & part of the team. He made a difference & was great to work with!” | Nathalie Slaney | |
| Catherine McDougall | “Catherine has been my mentor since I started my position as NUM at the WHS. She has been there for me, only a phone call away. She has a great rapport with her staff and I hope I can follow in her footsteps. She truly is an excellent role model for others” | Lou Anne Rochat | |
| Olga, Emergency - CCAC Department, SCG | “Olga goes out of her way to help the ED RN staff with patient requests whenever she can or when she sees we are overwhelmed (i.e. getting water or pillows)” | Anonymous |
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| Emery, Maintenance Department, SCG | “He is so helpful!” | Jane, Lab | |
| Kim Rorie, Porter/Hospitality Services Department, SCG | “Pleasant, great sense of humor. Prompt. ‘No’ is not in her vocabulary.” | Rose Roscoe | |
| Desta Williams, ICT Department, SCG | “Desta comes into work early and leaves late daily on his own accord so that the SCG staff he supports are able to work in a timely fashion. Desta truly enjoys life and the people he interacts with daily. He goes way out on a limb for everyone. If Desta is running late, he will stop and smell the roses with you, if only for a moment…" | Rebecca Sheppit | |
| Andrea McCollum, CRP Volunteer Services, SCG | “Andrea went above and beyond on Dec. 14/07 to make me feel comfortable, welcome and equipped to do my job. I was arriving at the GNG site for the first time and Andrea gave up her office space for me to use.” | Johanna Davidson | |
| Shelley Bauer, Emergency Department, SCG | “Shelley did an amazing job organizing equipment & rooms within the Dept. Shelley always goes the extra mile. The Dept is certainly more organized making everyone’s job easier. Great Job, Shelley!” | Joyce Dell | |
| Kim Bissonnette, Health Records, SCG | “Kim took the initiative to plan a staff Christmas party at Club Belvedere. During the planning stages she decided to extend the invitation to the other Health Records and Patient Registry sites to join us. The Christmas party was attended by 72 staff from the sites and it was a great opportunity for staff to put a face to a person at another site that converse over the telephone. Overall the food was delicious and Shinn-Dig Band kept everyone dancing till the late hours. Plans to organize a party for next year has been requested.” | Cindy Agnoletto | |
| Alaire Tucker, Health Data Department, SCG | “Alaire decorates our office throughout the year for every season. She comes in on her own time and also donates prizes for the staff Christmas party.” | Anonymous | |
| We also acknowledge the acts of kindness that were submitted by staff who chose not to publish their stories. | |||
A special thank you to Bruno Dammizio for his generous support of this initiative.